Full disclosure, I am the owner of an incredible pet care company. I may seem bias, but in 24 years of providing excellent above bar service for 1000’s of pets I feel I am an expert as to why a Professional is the BEST solution 99.9% of the time.
Happy Trail’s was created out of a need, I, Stephanie Brown, found while working as a large animal vet tech in Califon NJ. Mainly focusing on special needs pets whose owners had recent, unexpected medical issues with their pets and were leaving for a trip they could not reschedule. They needed trained eyes as well as compassionate care so they could leave with peace of mind. Boom, so started a side hustle to help along with my Equine Vet Tech job. Helping owners care for their beloved pets was such a rewarding way to earn an income it became my heart driven focus to make it the BEST choice for more pet parents to have Reliable Loving & Professional Care.
Happy Trails was born, and fun fact: was named after the Roy Rogers song as my late Aunt Betty would sing it as I ran out of the house to care for the horses that would be in my care.
Over the past 20 years, and especially the past 10, Happy Trails has become an award-winning business that has provided Loving, Professional & Reliable care to 100’s of families. My passion is my whole life! I proudly Live, Work and Raise my family in Long Valley, its so rewarding to provide such a great service to my community.
We offer state of the art software that lets owners get a real time GPS report card that all is well with their fur babies while we are there. As well as 24/7 access to update their profile or message as needed
Before I go on further, with what may seem to be a brag, it’s because every day I see people asking on social media for help caring for their pets…and then I see people jump in saying hey I can walk fluffy or hey my grandma can watch your kitty…and so on…and don’t get me started on Rover/Wag…do your research PLEASE!! I also get so sad when I see people recommended that I know take on LOTS of pets in their home or have been caught on video doing some terrible things to pets… We are absolutely not your only pet care solution…I work closely with other local companies and solo Pet Sitter/Dog Walkers because they are awesome, professional and reliable too…and we help them if they need us and they are a great resource when we come across a potential client that may need something different then we can provide…we don’t need all the clients…just the right fit for the pet/s and if we can refer out we do!!
Being a Professional Pet Care company, because we know things can happen, that is why we have the BEST Liability insurance with Business Insurers of the Carolina’s and Workmen’s Comp policy through The Hartford. These two things here are HUGE!!! A Pet Lover or Hobbyist DOESN’T have this!! If God Forbid your dog got off the leash and hurt itself, will you sue them? If the neighbor kid who’s walking your dog falls walking into your house YOU are liable to cover his surgery! People don’t think about this but we get to hear countless tragic stories of those who didn’t know! It breaks my heart and makes me do better!
We are a Certified Professional Pet Care Company (CPPS) where I must maintain a certain about of CEU’s to maintain our status ensuring the best most updated procedures are developed and maintained company wide.
I attend conferences throughout the year geared towards pet care company owners specifically to learn more and continue offering the BEST care!
But enough about ME, let me get into the real magic of Happy Trails…the TEAM!! Happy Trails offers its clients the BEST Trained Team of Background Checked Adult Employees (Covered under ALL Liability Insurance as well as Workmen’s Comp), that is knowledgeable (CPR/First Aid Trained) Loving and Driven to make your pet/s day better. A team provides peace of mind and backup so if something happens to your regular Happy Trails’ Team member (sickness, family emergency, care trouble etc) we flawlessly swap out so your pet/s doesn’t miss a second of care and you have NOTHING to worry about! Now of course a team model may not be the best fit for every pet so that is why we temperament test all dogs prior to agreeing on services to ensure they are happy with us as we are with them! We only take on the perfect fit client, as we feel it’s not about having the MOST clients, it’s about having the Best Situation possible for the pet/s we get to meet!
Our Team also is required to maintain CEU’s through an online education forum (PetSItPro) to keep up with the latest learnings as well as most current safety protocols for our pet care industry.
I can keep going about the amazing team, the culture we have created, and the clients who have become like family, but this article about the things you maybe didn’t know about WHY!!
You may have gotten this far and feel like wow; Happy Trails is TOO qualified and probably WAY overpriced. Small businesses right now are dying…it costs a fortune to keep the hypothetical doors open, but we work hard to add VALUE and OPTIONS so we can service ALL Families that want us to care for their pets and maintain budget friendly services!
My hope is for anyone to read this, to feel like they may have learned something, maybe dig a little deeper in the decisions they make when it comes to their pets and to ask questions when considering pet care for their pets!! Our Pet/s mean so much, I think it’s time we up the ante of what we consider acceptable care for them as well as our homes when you need pet care!
We’d LOVE to connect if you have ANY questions and so hope to win your trust and the ability to care for your fur baby/s!! Feel free to reach out today with any questions you may have!! Contact – Happy Trails Professional Pet Sitting and Dog Walking Services
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